FAQ (Frequently Asked Questions)
We are committed to providing you with the best possible service. Please do not hesitate to contact us in writing or by telephone if you have any questions or require assistance. We will do our best to find the product you want or a suitable alternative for you.
If not all items ordered are in stock, we will ship the items that are immediately available. We will deliver items that are not immediately available to you free of charge.
We ship all immediately available items on the same day when ordered Monday to Thursday by 1 p.m. and Friday by 11 a.m. The standard delivery time is 24 hours. With every order you will receive a tracking number from the parcel service, which you can use to track the delivery status at any time.
Would you like to experience Dental Direkt products live? Then visit us at one of our trade fairs or congresses. We are represented at numerous events throughout the year. This way you can find out first-hand about our products and exchange ideas with users.
If you cannot attend a trade fair, we also offer you the opportunity to experience our products at our cube partners in Germany.
Contact us to find out more about our trade fair and cube partner dates.
All instructions can be found in our downloads section on our website .